Dell Have Commented!
Amazing, and impressive. A while back I posted that my father’s new Dell laptop didn’t have Skype on it. A chap called Todd from Dell’s customer advocacy group has posted a comment telling us that (in their view) Skype is not widely used, and hence they don’t include it.
The key thing about this is that Dell get it. They understand the power of peer-to-peer comment, and are acting to use it and sensibly control any feedback. I like it.
