I can’t place calls and people can’t call me on my main Vodafone number today. Strangely enough I could call customer service, and with my special “spends too much” code I got straight through to a very helpful lady. She checked the internal info and it said all fixed, but she persisted, spoke to engineering and confirmed that there was a major network issue.

The use of a PIN to indentify yourself when calling Vodafone turns out to be a great blessing. It’s like checking in business class for a flight - no waiting and you get taken seriously first time. I’m less keen on having to tell the operator my PIN, but it’s not like it gives them any information that they can’t get anyway.

Clearly the problem is between them and the rest of the world, not the radio side of things as I’ve just received my monday Film Club MMS spam.

This entry was posted on Monday, August 28th, 2006 at 10:54 am and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.